IT Systems Engineer - Amazon Corp.


  • Palo Alto, CA
  • Permanent
  • Windows

  • MAC

  • Linux

  • Gui

  • Cli

  • AD

  • Dfs

  • SCCM

  • PowerShell Scripting

  • Perl

  • ruby

  • Python

  • shell

  • Nagios

  • opsview

  • Solarwinds

  • snmp

  • Job Posted: Thursday, June 14, 2018

  • Expires On: Tuesday, September 25, 2018

  • Job Type: Permanent

  • Duration: 1+ years

  • Desired Experience: 3-5 years

  • Work Authorization: Resident/Citizen, Citizen, H1-B

Amazon Search creates powerful, customer-focused search and advertising solutions and technologies. Our IT team provides end-user technical support, and manages the core systems, network, and applications utilized by employees based within Product Search, Visual Search, and Advertising technology teams.

We are seeking a talented IT Systems Engineer with diverse technical background, capable of handling day-to-day operations and complex IT projects; from troubleshooting Outlook issues to designing and deploying campus-wide network and server infrastructure. Your experience and technical knowledge will go a long way, but excellent communication skills and a strong sense of team play are also major requirements.

Joining this team, youll experience the benefits of working in a dynamic data-driven environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in downtown Palo Alto, California.


At least 3 years experience in a Desktop Support role at a technology company.
At least 3 years experience supporting Windows, Mac, and Linux operating systems with both GUI and CLI tools.
At least 3 years experience with Windows server technologies: AD, DFS, Print Services, SCCM.
At least 1 year experience supporting video conferencing equipment (Cisco SX20, SX80, Crestron).
At least 1 year experience troubleshooting mobile devices in a corporate environment.
Bachelors degree in a technical field or equivalent years of experience.


A friendly and customer-centric approach to end-user support
A desire to learn and grow with the team as our needs and mission evolve.
Possess excellent verbal and written communication skills
Successful track record of driving IT projects to completion with minimal supervision.
Ability to write clear documentation and provide end-user training.
Ability to write scripts in Powershell, Perl, Ruby, Python, or Shell
Experience supporting corporate multi-function printers
Experience with AV production (mixing boards, wireless microphones, etc.).
Experience using virtualization technologies (VMware VCenter/VSphere/Hyper-V/VirtualBox).
Familiarity with networking fundamentals (TCP/IP, subnetting, DNS and DHCP).
Experience with Nagios, Opsview, Solarwinds or other SNMP monitoring tools.
Flexibility to work outside of normal working hours on occasion and participate in an on-call rotation.